• MURORIMANA JEAN LUC
• DR. R.S. BALAKUMAR

The Global System for Mobile Communications (GSM) has become an integral part of modern telecommunications, serving billions of customers worldwide. This study presents an analysis of customers utilizing GSM technology, focusing on key aspects such as user demographics, usage patterns, and the impact of GSM on society. The research employs a multidisciplinary approach, integrating data from various sources, including network operators, government agencies, and consumer surveys. The analysis begins with an overview of the evolution of GSM technology, highlighting its growth and adaptation to changing consumer needs. Subsequently, the study delves into user demographics, exploring factors such as age, gender, income, and geographical location that influence GSM adoption. This demographic analysis provides valuable insights into the reach and accessibility of GSM services, helping stakeholders tailor their offerings to diverse customer segments. Usage patterns are a crucial aspect of this analysis. By examining the types of services accessed, frequency of usage, and the duration of calls, the study uncovers trends in customer behavior. This information is vital for network operators and policymakers, aiding in the optimization of network infrastructure and the formulation of effective pricing strategies. Furthermore, the study assesses the socioeconomic impact of GSM technology on both urban and rural communities. It investigates how access to mobile communications has influenced economic development, education, healthcare, and social connectivity. This analysis sheds light on the role GSM plays in bridging the digital divide and promoting inclusive growth. The study also considers the challenges and opportunities associated with the continued expansion of GSM networks. Issues such as network congestion, security concerns, and the emergence of 5G technology are discussed, offering recommendations for sustainable growth and improved service quality. In conclusion, this analysis provides a comprehensive overview of customers using Global System for Mobile Communications. By examining demographics, usage patterns, and socioeconomic impacts, it offers valuable insights for network operators, policymakers, and researchers. The findings underscore the significance of GSM technology in shaping the modern world and its potential for further transformative effects in the future.

"ANALYSIS OF CUSTOMERS USING GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS (GSM) ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 9, page no.g1-g28, September-2023, Available :http://www.jetir.org/papers/JETIR2309620.pdf

"ANALYSIS OF CUSTOMERS USING GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS (GSM) ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 9, page no. ppg1-g28, September-2023, Available at : http://www.jetir.org/papers/JETIR2309620.pdf