• Prajwal Waghole
• Varad Wanwase
• Raj Gokhale
• Shantanu Wasnik
• Kalpana Saharan

One of the biggest problems businesses confront is customer churn. For business owners, operations, and development, anticipating client attrition and attempting to keep consumers have become critical issues. The secret to a company's long-term success is churn prediction. The number of customers a business lost over a specific period of time divided by the number of customers it had at the start of that period is how churn rate is determined. In this research, we predict turnover rate using machine learning algorithms.

Customer Churn, Machine Learning, Deep Learning

"Customer churn prediction using ML-literature survey", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 12, page no.e422-e426, December-2023, Available :http://www.jetir.org/papers/JETIR2312452.pdf

"Customer churn prediction using ML-literature survey", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 12, page no. ppe422-e426, December-2023, Available at : http://www.jetir.org/papers/JETIR2312452.pdf