• Dr. N. Gurumurthy
• Dr.E.Gopi
• Prof. K. Jayachandra Reddy

Now a day’s technology has play a key role in modern society. Each and every task in the banking sector is digitalized. From the account opening to money transfer through online mode, eliminating the need for customers to visit banks and wait in long queues. This operation is very easy to customers and banking institutions. Online banking also encourages competition among banks to offer their customers better services and draw in a growing number of customers. To check the level of customer satisfaction among the 60 numbers randomly chosen. Online bill pay, money transfer, any time and any where use, update information, deliver services and save time and energy are directly related to customer satisfaction words internet banking in Pakala mandalam of chittoor district in Andhra Pradesh.

Information Technology, Customer satisfaction, Banking secto

"CUSTOMERS SATISFACTION LEVAL OF INTERNET BANKING SERVICES: A CASE STUDY ON PAKALA MANDAL OF CHITTOOR (Dt.) IN ANDHRA PRADESH", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 1, page no.g645-g655, January-2024, Available :http://www.jetir.org/papers/JETIR2401677.pdf

"CUSTOMERS SATISFACTION LEVAL OF INTERNET BANKING SERVICES: A CASE STUDY ON PAKALA MANDAL OF CHITTOOR (Dt.) IN ANDHRA PRADESH", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 1, page no. ppg645-g655, January-2024, Available at : http://www.jetir.org/papers/JETIR2401677.pdf