• Vu Thi Yen

Lecturers' performance is crucial both within universities and for the broader society. This study aims to explore the influence of social support on moderating the effects of job stress on lecturers’ performance, thus enhancing their overall work effectiveness. Utilizing a survey adapted from prior research, data was gathered from 397 lecturers working in Hanoi. Hypotheses and a research framework were established, and the collected data underwent analysis using SPSS and SMART-PLS. The findings indicate that job stress, encompassing workload, role conflict, and role ambiguity, significantly affects lecturers’ performance. Moreover, social support, including co-worker support and supervisor support, are the moderating factors in the relationship between job stress and lecturers’ performance.

Workload, role conflict, role ambiguity, job performance

"Impact of workload, role conflict, role ambiguity on lecturer performance: A case study in Vietnam", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 3, page no.h212-h220, March-2024, Available :http://www.jetir.org/papers/JETIR2403726.pdf

"Impact of workload, role conflict, role ambiguity on lecturer performance: A case study in Vietnam", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 3, page no. pph212-h220, March-2024, Available at : http://www.jetir.org/papers/JETIR2403726.pdf