• Ms.M.Kesavy
• Ms.R.Subhasangeetha

Meesho is a popular Indian social commerce platform that allows individuals to start their own online businesses without any investment. It primarily targets small business owners, entrepreneurs, and homemakers who wish to earn additional income by selling a wide range of products to their network through social media platforms like WhatsApp, Facebook, and Instagram.The objective of the study is To find out the consumers satisfaction level for services provided by the Meesho app and to analysis different payment and delivery system preferred by the customers. Both the primary and secondary data has been used for this study. The Simple percentage method was used for analysis. The findings emphasize the critical role of product quality, variety, and efficient customer support in driving satisfaction and fostering loyalty.

WhatsApp, Facebook, and Instagram.

"A STUDY ON CUSTOMER AWARENESS AND SATISFACTION TOWARDS MEESHO APP ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 4, page no.c430-c436, April-2024, Available :http://www.jetir.org/papers/JETIR2404250.pdf

"A STUDY ON CUSTOMER AWARENESS AND SATISFACTION TOWARDS MEESHO APP ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 4, page no. ppc430-c436, April-2024, Available at : http://www.jetir.org/papers/JETIR2404250.pdf