• Shivanee Chauhan

This study has been undertaken to understand the penetration of different digital services in the health care service ecosystem in India. To determine the penetration of different digital services, the systematic literature of the existing literature was carried out. A total of 100 peer reviewed articles were studied during the research which were aimed towards topics like ‘digital services’, ‘mHealth’, ‘wearables’, ‘digital and social connectivity’, ‘telemedicine’ and ‘remote diagnosis’. A total of 12 articles were studied in depth which provided in depth information about the topic. The study highlighted that there are majorly five digital services. These include mHealth, wearables, digital and social connectivity, telemedicine and remote diagnosis. The governments have been more proactive in terms of providing digital services within the Southern states of the country. There are apps like mDiabetes and mTobacco which are aimed towards reducing tobacco consumption and making people aware about diabetes and how it can be prevented. The governments in Kerala have taken special measures using social media which played a pivotal role in reducing spread of Covid 19 during the year 2020. The penetration of digital services is seen in limited pockets of the country. Wherever there has been Government intervention, the penetration of digital services have been more prominent. Thus there Is a need for more Government intervention in the country across all states for better digital penetration to improve the level of health care services in the country.

Digital services, health care, mHealth, Telemedicine, Remote Diagnosis, Social connectivity, Wearables

"Penetration of digital services in Health Care Service Ecosystem in Indian Context", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 4, page no.k235-k242, April-2024, Available :http://www.jetir.org/papers/JETIR2404A31.pdf

"Penetration of digital services in Health Care Service Ecosystem in Indian Context", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 4, page no. ppk235-k242, April-2024, Available at : http://www.jetir.org/papers/JETIR2404A31.pdf