• Abhishek Kumar
• Rashi
• Dr.Anjali sharma

This study explores the impact of Artificial Intelligence (AI) on the banking sector. AI is transforming banking by personalizing customer service, automating tasks, and improving risk management. For instance, AI-powered chatbots can provide financial advice and fraud detection systems can identify suspicious activity. AI can also optimize loan approvals, detect fraudulent activities, and streamline compliance procedures. However, challenges like data privacy and ethical considerations need to be addressed for successful AI adoption in banking. As AI continues to evolve, we can expect even more sophisticated applications, like intelligent wealth management tools and personalized insurance plans. Ensuring transparency in AI decision-making and addressing potential biases in algorithms will be crucial for building trust with customers and regulators.

Chatbots, banking, financial,automating, suspicious activity

"AI IN BANKING", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 4, page no.l353-l362, April-2024, Available :http://www.jetir.org/papers/JETIR2404B48.pdf

"AI IN BANKING", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 4, page no. ppl353-l362, April-2024, Available at : http://www.jetir.org/papers/JETIR2404B48.pdf