• Rupinder Kaur

Banking is considered by most as the business of money. However, talk to a banking veteran and he or she will categorically instruct you that banking is a business of customers. This realisation is what ensured that customer centricity is an important value adopted by banks; and it has stood us in good stead. It then follows, that if we are in the business of customer, then our business is shaped by evolving changes in customer behaviour. 2017 was considered by many to be the gloomiest year. However, the year has gone by and the year ahead has been presenting us with both challenges and opportunities.

Banking, cloud, challenges, opportunities.

"Challenges And Opportunities For Digital Banks & E-Wallets", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 11, page no.16-20, November-2018, Available :http://www.jetir.org/papers/JETIRN006005.pdf

"Challenges And Opportunities For Digital Banks & E-Wallets", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 11, page no. pp16-20, November-2018, Available at : http://www.jetir.org/papers/JETIRN006005.pdf